Tarafbet Privacy Policy

1. Introduction

1.1 Tarafbet is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any good relationship — and that trust starts with being transparent about how we handle your information.

1.2 This Policy applies to all personal data collected through the Tarafbet website at tarafbet.today, the Tarafbet mobile application, and any related services, communications, or interactions you have with us. It applies to all registered members and to visitors who browse the Platform without registering.

1.3 Tarafbet processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable guidelines issued by the National Privacy Commission (NPC) of the Philippines. We are committed to upholding the data privacy rights of all Filipino players.

1.4 If you have any questions about this Policy or how Tarafbet handles your personal data, please contact our Data Privacy Officer using the details provided in Section 14 of this Policy.

2. Personal Data We Collect

2.1 Tarafbet collects the following categories of personal data from players and platform visitors:

2.2 Tarafbet does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by applicable law or regulation (for example, where responsible gaming obligations require us to record self-exclusion requests).

2.3 Where you choose not to provide personal data that is required for a specific purpose — such as identity verification — Tarafbet may be unable to provide the relevant service, including processing withdrawals or activating bonus offers.

3. How We Collect Your Data

3.1 Tarafbet collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated technologies: Data collected automatically when you access the Platform, including through cookies, web beacons, pixel tags, and server logs. This includes your IP address, device identifiers, and browsing behaviour on the Platform;
• Third-party sources: Data received from payment processors (such as GCash and PayMaya), identity verification service providers, fraud prevention agencies, and analytics partners, where permitted by applicable law;
• Publicly available sources: In limited circumstances, Tarafbet may verify information against publicly available records, including government databases, where required for compliance purposes.

3.2 Tarafbet does not purchase personal data lists from third-party data brokers or marketing companies.

4. How We Use Your Personal Data

4.1 Tarafbet uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your Tarafbet account, including verifying your identity and age (21+) in compliance with Philippine gaming regulations;
• Service delivery: To process deposits and withdrawals, credit bonuses, record gaming activity, and provide access to all Platform features;
• Legal and regulatory compliance: To fulfil our obligations under Philippine law, including anti-money laundering (AML) requirements, PAGCOR reporting obligations, and the Data Privacy Act of 2012;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account abuse, and other prohibited conduct as described in our Terms & Conditions;
• Responsible gaming: To monitor gaming patterns, identify players who may be at risk of gambling-related harm, and administer self-exclusion and limit-setting tools;
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality of our support services;
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided your consent to receive such communications;
• Platform improvement: To analyse usage patterns, conduct research, and improve the features, performance, and user experience of the Tarafbet Platform;
• Legal proceedings: To establish, exercise, or defend legal claims where necessary.

4.2 Tarafbet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

5. Legal Basis for Processing

5.1 Tarafbet processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including operating your account, processing transactions, and delivering gaming services;
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML obligations, PAGCOR requirements, and tax reporting;
• Legitimate interests: Processing necessary for Tarafbet's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your data privacy rights;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly in relation to marketing communications and the use of non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Sharing Your Personal Data

6.1 Tarafbet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only where necessary and lawful:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your deposits and withdrawals;
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory requirements;
• Technology and hosting providers: Cloud infrastructure, data storage, and software service providers who process data on our behalf under strict data processing agreements;
• Analytics providers: Service providers who help us understand Platform usage and improve user experience, using anonymised or aggregated data where possible;
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where required by law or regulation;
• Law enforcement: Philippine law enforcement agencies, where we are legally required or permitted to disclose information in connection with the investigation of criminal activity;
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by Tarafbet, subject to professional confidentiality obligations.

6.2 All third parties with whom Tarafbet shares personal data are required to handle that data in accordance with applicable Philippine data privacy laws and Tarafbet's data protection standards. Where third parties process data on our behalf, they do so only on our documented instructions.

6.3 In the event of a merger, acquisition, or sale of all or part of Tarafbet's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

7. Cookies and Tracking Technologies

7.1 Tarafbet uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and deliver relevant content. A cookie is a small text file placed on your device when you visit the Platform.

7.2 Tarafbet uses the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function correctly. These include session authentication cookies and security tokens. These cookies cannot be disabled without affecting Platform functionality;
• Performance and analytics cookies: Used to collect anonymised information about how players use the Platform, including which pages are visited most frequently and how players navigate between pages. This data helps us improve Platform performance;
• Functionality cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalised experience;
• Marketing cookies: Used to track your activity on the Platform and deliver relevant promotional content. These cookies are only placed with your consent.

7.3 You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the Tarafbet Platform.

8. Data Retention

8.1 Tarafbet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with AML and PAGCOR record-keeping requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML regulations;
• KYC and identity documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction;
• Customer support records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings;
• Marketing consent records: Retained for the duration of your consent and for three (3) years thereafter as evidence of consent;
• Technical and usage data: Typically retained for up to twelve (12) months, after which it is anonymised or deleted.

8.2 Where personal data is no longer required for any lawful purpose, Tarafbet will securely delete or anonymise it in accordance with our data disposal procedures.

9. Data Security

9.1 Tarafbet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the Tarafbet Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security assessments, penetration testing, and vulnerability scanning of Platform infrastructure;
• Multi-factor authentication requirements for administrative access to systems containing personal data;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, Tarafbet will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.

9.3 While Tarafbet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying Tarafbet immediately if you suspect any unauthorised access to your account.

10. Your Data Privacy Rights

10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by Tarafbet:

• Right to be informed: The right to be notified of how your personal data is collected, used, and processed, as set out in this Policy;
• Right of access: The right to request a copy of the personal data Tarafbet holds about you and information about how it is processed;
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

10.2 To exercise any of the above rights, please contact Tarafbet's Data Privacy Officer using the contact details in Section 14. We will respond to all verified requests within thirty (30) days, as required by the Data Privacy Act of 2012.

10.3 Tarafbet may need to verify your identity before processing a data rights request to ensure that personal data is not disclosed to unauthorised parties.

11. Children's Privacy

11.1 The Tarafbet Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine regulations governing online casino-style gaming. Tarafbet does not knowingly collect personal data from individuals under the age of 21.

11.2 If Tarafbet becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any deposits made by an underage user will be returned, and any winnings will be forfeited.

11.3 If you believe that a minor has registered on the Tarafbet Platform, please contact our support team immediately so that we can investigate and take appropriate action.

12. Third-Party Links and Services

12.1 The Tarafbet Platform may contain links to third-party websites or integrate third-party services (such as payment processors) that are not operated by Tarafbet. This Privacy Policy applies only to the Tarafbet Platform and does not cover the data practices of any third-party websites or services.

12.2 Tarafbet is not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party services you access in connection with your use of the Tarafbet Platform, including your payment provider's privacy policy.

12.3 The inclusion of any third-party link or integration on the Tarafbet Platform does not constitute an endorsement of that third party's privacy practices or data handling standards.

13. Updates to This Privacy Policy

13.1 Tarafbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The effective date at the top of this Policy will be updated whenever material changes are made.

13.2 Where changes to this Policy are material, Tarafbet will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

13.3 Your continued use of the Tarafbet Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with any updates to this Policy, you should cease using the Platform and may request account closure by contacting our support team.

14. Contact Our Data Privacy Officer

14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or Tarafbet's data handling practices, please contact our designated Data Privacy Officer. We are committed to addressing all privacy-related enquiries promptly and transparently.

14.2 You may reach Tarafbet's Data Privacy Officer by email. Our privacy contact details are as follows:

14.3 If you are not satisfied with Tarafbet's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC is the independent regulatory body responsible for enforcing the Data Privacy Act of 2012 in the Philippines.

14.4 For questions about your account, responsible gaming tools, or general platform support, please visit our FAQ page or contact our support team directly.